Ridaaz Home is Leading home and garden retailer
Ridaaz Home is Leading home and garden retailer

FAQs

Here are a few of the frequently asked questions. To provide you with the best customer experience, your feedback is greatly encouraged. If you have any questions please send us an email at ridaazhome@gmail.com

Q : Where do you ship from?
A. We ship from our partnered warehouses & factories located in United States United Kingdom Canada and Taiwan. So, please expect your items to be shipped separately (if you order more than one item) as different factories specialise in different areas of manufacturing.

Q : How long will it take for my items to arrive?
A. It will usually take 10-25 business days for all orders to arrive. Shipping times vary from product-to-product; based on demand and shipping location.

Q : How long will it take to receive a tracking number?
A. It will take usually between 2-5 business days.

Q : Where can I place an order from?
A. You can place an order from any country, we ship Worldwide.

Q : Where is you company located?
A. We have an office in the country: India; Supply warehouses in: USA, UK and Canada; High-Quality vendor contacts in: Taiwan.

Q : Which currency will I be charged in?
A. We processes all orders in USD. While the content of the cart is displayed in several currencies, you will checkout using USD at the most current exchange rate.

Q : Will I receive a confirmation number when I place my order?
A. Yes, all customers will receive an order number after placing their orders.

Q : Who can I contact if I have a problem with my order?
A. All inquiries can be forwarded to ridaazhome@gmail.com

Q : How can I pay?
A. We accept all Major Credit Cards: Visa, Mastercard, Discover, Amex and also Paypal.

Q : Is Checkout on this site safe and secure?
A. You can be absolutely sure that all purchases here are safe and secure. 

Q : If I enter my email address will you sell my information?
A. We do not sell our customers information. Emails are strictly for follow-up and to send newsletters of our promotions and coupons for discounts. 

Q : Will I (the customer) have to pay customs?
A. For most countries you will not have to pay customs.